Jarrod Dillon is the President of Business Operations for Orlando City Soccer Club (MLS), Orlando Pride (NWSL), Inter&Co Stadium, Orlando City Academy, and Orlando City Youth Soccer Network. With a career spanning over 24 years in sports and business, he’s dedicated to creating best-in-class experiences for fans and fostering a winning culture for Orlando soccer on and off the field. In his conversation with Ryan, Jarrod shares his approach to building teams where individual success supports the greater good, and how he turned a last-place soccer team into a championship contender in just two and a half years. He talks about the formation of the “Director Alliance,” the key group that connects senior leadership with the rest of the team, and the importance of giving everyone in his organization a voice. Jarrod also touches on the courage it takes to take a break in the relentless world of sports and how getting out of your comfort zone to widen your skillset is essential for anyone looking to work in the industry.